Here’s how to turn cannabis trade show contacts into customers:
- Follow up within 48 hours
- Score and rank leads
- Use multiple communication channels
- Create targeted cannabis content
- Leverage CRM and marketing tools
- Build relationships on social media
- Offer post-show deals
- Host online events
- Start a referral program
- Analyze data to improve
Strategy | Key Benefit |
---|---|
Fast follow-up | Strike while interest is high |
Lead scoring | Focus on best prospects |
Multi-channel outreach | Meet leads where they are |
Targeted content | Address specific pain points |
CRM tools | Automate and track follow-ups |
Social media engagement | Stay top-of-mind |
Special offers | Incentivize quick decisions |
Virtual events | Provide ongoing value |
Referrals | Expand reach organically |
Data analysis | Refine approach over time |
These tactics help cannabis companies maximize ROI from trade shows. The key is to act quickly, personalize outreach, and provide ongoing value to nurture leads into customers.
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What is Trade Show Lead Conversion?
Trade show lead conversion turns contacts made at cannabis events into paying customers. It’s crucial but often overlooked.
Definition and Importance
Lead conversion starts when you collect contact info and ends when that person buys. It’s about building relationships and closing deals.
Why it matters:
Reason | Impact |
---|---|
ROI | Converts event costs into sales |
Competitive edge | Faster follow-up beats competitors |
Customer insights | Learn about buyer needs |
Brand building | Keeps your company top-of-mind |
Cannabis Industry Challenges
- Legal gray areas
- Banking restrictions
- Stigma
- Rapid market changes
To overcome these, cannabis companies need to be smart and fast. MJBizCon saw over 35,000 attendees in 2022. With so many leads, a solid conversion strategy is a must.
"Understand why these leads are coming to your website in the first place. What is the underlying problem they are trying to solve?" – Jordan Pritikin, HubSpot
1. Quick Follow-Up After the Show
Time is money in cannabis. Fast follow-up can make or break a new customer opportunity.
Contact Leads Quickly
Reach out within 48 hours. Here’s why speed matters:
Benefit | Impact |
---|---|
4x higher conversion rate | When following up instantly |
Beat competitors | Many take days or weeks to respond |
Keep interest high | Leads may lose interest if you wait |
Custom Email Templates
Use personalized emails like:
"Hey [Name], Great connecting at XYZ show. Let’s chat about [topic] on [date/time]. All the best, [Your Name]"
Use Automation Tools
- Use a CRM to organize and score leads
- Set up automated email sequences
- Integrate your tech stack
Create a workflow that extracts lead data, uploads to CRM, and triggers follow-ups.
2. Sort and Rank Leads
Sort and rank leads to focus on the most promising prospects.
Lead Scoring System
Create a simple scoring system:
Score | Description |
---|---|
A | Ready to buy, ideal customer |
B | Interested, needs more info |
C | Potential future customer |
D | Not a good fit |
Assign points based on job title, company size, budget, timeline, and engagement.
Group Leads by Interest
Sort into hot, warm, and cold groups:
- Hot: Multiple contacts, asked for pricing
- Warm: Showed interest, requested info
- Cold: Minimal interaction
"It can help you determine who is most worthy of your attention." – J. David Green, PipeAlign
Use your CRM to track and update lead status.
3. Use Multiple Communication Channels
Reach out through different platforms to connect with prospects where they’re comfortable.
Use Various Contact Methods
- Email: Set up automated sequences
- Phone: Use for high-priority leads
- Social Media: Connect on LinkedIn or Twitter
Adjust Messages for Each Platform
Platform | Message Type | Example |
---|---|---|
Detailed, personalized | "Thanks for stopping by our booth. Here’s more info on our CBD products…" | |
Phone | Brief, focused on scheduling | "Hi [Name], do you have 15 minutes to discuss our conversation at the show?" |
Professional, industry-focused | Share an article about cannabis regulations |
"40% of internet users utilize ad blockers. Cannabis businesses should focus on strategic communications to establish credibility."
4. Create Targeted Content
Make content that speaks directly to your leads to stay relevant and build trust.
Cannabis-Specific Content
- Educational blogs on compliance, quality, or trends
- Product reviews
- How-to guides for cannabis businesses
"We’ve found success by engaging on LinkedIn and maintaining a presence on Instagram." – Marissa Black-Smith, NisonCo
Scheduled Email Series
- Welcome email
- Educational content
- Case study
- Offer
Tips:
- Segment your list
- Use clear subject lines
- Keep emails short
- Include a clear call-to-action
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5. Use CRM and Marketing Tools
Choose the right tools to manage and convert your cannabis trade show leads efficiently.
Choose Cannabis-Friendly CRM
Look for platforms like:
Set Up Automatic Follow-Ups
- Import trade show leads
- Create lead scoring system
- Design follow-up sequences
- Use segmentation
- Track engagement
"We’ve found success by engaging on LinkedIn and maintaining a presence on Instagram." – Marissa Black-Smith, NisonCo
6. Use Social Media to Build Relationships
Keep in touch with leads after the show using social media.
Connect on Professional Networks
Focus on LinkedIn:
- Optimize your profile
- Join cannabis-focused groups
- Personalize connection requests
- Engage regularly
Share Useful Industry Information
Post helpful content like:
- Industry news
- Legal updates
- Product education
- Safety tips
"We’ve found success by engaging on LinkedIn and maintaining a presence on Instagram." – Marissa Black-Smith, NisonCo
Tailor content to each platform.
7. Offer Special Deals After the Show
Turn leads into customers with post-show offers.
Limited-Time Offers
Create urgency:
- Set clear expiration dates
- Use phrases like "Exclusive post-show discount"
- Consider flash sales
Personalized Offers
Tailor deals based on lead interests:
Offer Type | Description | Example |
---|---|---|
Tiered Discount | Bigger savings for larger purchases | 10% off $100+, 15% off $250+, 20% off $500+ |
Bundle Deal | Combine related products | Buy 3 edibles, get 1 free |
Loyalty Reward | Special offer for repeat customers | Double points for a month |
"The excitement of 4/20 doesn’t have to end when the day is over." – Laurie Parfitt, LKP Impact Consulting
8. Host Online Events After the Show
Keep momentum going with virtual events.
Informative Online Sessions
Plan webinars or meetups on:
- Industry trends
- Product deep dives
- Regulatory updates
Solve Common Problems
Address challenges through:
- Q&A sessions
- Case studies
- Expert panels
Event Type | Description | Benefits |
---|---|---|
Webinar | Live online presentation | Wide reach, Q&A |
Virtual workshop | Interactive session | Deeper engagement |
Online panel | Multiple experts discuss | Diverse perspectives |
Record events for leads who can’t attend live.
9. Start a Referral Program
Turn new contacts into ongoing leads with a referral system.
Ask for Referrals
Make it easy and appealing:
- Ask when leads are most engaged
- Simplify the sharing process
- Explain the benefits
Referral Rewards
Choose motivating incentives:
Reward Type | Example |
---|---|
Discounts | 10% off next purchase |
Cash | $50 for successful referral |
Free Products | Free gram of cannabis |
Upgrades | 1 month premium membership |
Charitable Donations | $25 to local charity |
Consider a dual-sided reward system.
10. Use Data to Improve
Track and analyze your efforts to refine strategies.
Measure Important Numbers
Focus on key metrics:
Metric | How to Calculate |
---|---|
Lead Conversion Rate | (Conversions / Total leads) x 100 |
Cost Per Lead (CPL) | Total costs / Number of leads |
Close Rate | (Total sales / Qualified leads) x 100 |
Projected Business Value | Qualified leads x Close rate x Added value |
Test Different Approaches
Use A/B testing:
- Pick one element to test
- Create two versions
- Send to similar groups
- Compare results
"Use that data to increase conversion rates among newly subscribed targets." – Zach Santarsiero, VP Digital Marketing
Keep testing as market trends change.
Conclusion
To succeed in 2024, cannabis companies must follow up quickly, use data-driven strategies, engage across channels, and continuously improve. The future of trade show marketing includes more virtual components, hybrid events, and data-driven approaches. Stay competitive by developing engaging brands, preparing for various event types, and investing in high-tech solutions.