The cannabis industry needs to embrace cultural sensitivity. Here’s how:
- Train your team
- Ditch stereotypes
- Respect cultural roots
- Use inclusive language
- Do thorough research
- Tailor messaging
- Act on feedback
Why it matters:
- Builds trust
- Avoids PR disasters
- Expands customer base
- Ensures compliance
Approach | Result |
---|---|
Ignoring culture | Alienates customers |
Basic awareness | Improves perception |
Comprehensive strategy | Builds connections, grows market |
Cultural sensitivity isn’t optional – it’s crucial for long-term success in cannabis.
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What is Cultural Sensitivity in Cannabis?
Cultural sensitivity in cannabis means respecting diverse backgrounds and avoiding harmful stereotypes. It’s about creating brands that honor cannabis history and impacted communities.
Why does it matter? Cannabis has a complex past tied to various cultures. Many groups faced unfair treatment due to prohibition.
Here’s the reality:
The cannabis industry lacks diversity. Despite growth, ownership doesn’t reflect the population. Communities most affected by criminalization face barriers to entry:
- Financial hurdles
- Complex regulations
- Limited resources
This imbalance shows why cultural sensitivity is key. It’s about fairness and inclusion, not just avoiding offense.
Common mistakes:
- Using religious imagery without permission
- Appropriating marginalized community slang
- Creating fake origin stories
Take La Chigona – they made up a story about Mexican sisters. When exposed, they faced boycotts and lost shelf space.
To be culturally sensitive:
- Educate teams on cultural issues
- Include diverse voices in branding
- Listen to community feedback
Remember: Cultural sensitivity is good ethics AND good business. Brands that get it right build stronger connections and tap new markets.
1. Train Your Team
Start by educating your team on cannabis history and cultural impact. Cover:
- Plant origins and traditional uses
- Prohibition’s community impact
- Current arrest and ownership disparities
Address unconscious bias through workshops. Consider experts like the Minority Cannabis Business Association (MCBA) for training.
Make it interactive with role-playing:
- Handling cultural appropriation concerns
- Brainstorming inclusive campaigns
- Addressing offensive language
Keep learning:
- Attend diversity-focused conferences
- Subscribe to newsletters (e.g., National Diversity & Inclusion Cannabis Alliance)
- Host team discussions on current issues
Track progress:
- Survey team before and after training
- Monitor customer feedback
- Track customer diversity changes
The goal? Create brands that truly connect with diverse communities.
As Lisa Buffo of the Cannabis Marketing Association says:
"Becoming a content resource, educational hub, is pretty foundational for most brands."
2. Skip Stereotypes and Overused Ideas
Avoid tired cannabis stereotypes:
"Lazy Stoner" Myth
Research debunks this:
- Cambridge study: No motivation difference between users and non-users
- Cannabis users showed equal interest in rewards and pleasure
Martine Skumlien, Cambridge PhD candidate:
"We’re so used to seeing ‘lazy stoners’ on our screens that we don’t stop to ask whether they’re an accurate representation of cannabis users. Our work implies that this is in itself a lazy stereotype."
Cultural Symbols Without Context
Don’t use cultural imagery carelessly. Some brands misuse Hindu deities or create fake cultural stories. This alienates communities.
Create Authentic Branding
- Research symbol history and significance
- Include diverse voices in branding
- Focus on product qualities, not user stereotypes
- Be genuine – support communities you reference
3. Honor Cultural Origins
Appreciate, don’t appropriate. Many brands face backlash for misusing cultural elements.
Example: La Chingona’s fake Mexican sisters story led to boycotts.
Susie Plascencia, Latina marketer:
"Cultural appropriation is a real consideration for the target audience of this brand, aka my community. We’re tired of seeing our stories and our culture taken from us and profited from."
To avoid missteps:
- Research thoroughly
- Include diverse voices
- Give credit
- Invest in communities
- Listen to feedback
Many psychedelic brands misuse Hindu imagery. Instead, create authentic connections through partnerships or highlighting community artists.
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4. Use Language That Includes Everyone
Inclusive language connects with diverse audiences. Tips:
- Use gender-neutral terms (e.g., "everyone" not "guys")
- Ask for pronouns
- Avoid disability-related slurs
- Create accessible content (subtitles, screen reader compatibility)
- Represent diversity in marketing
Leading brands:
Inclusive language empowers underrepresented communities.
"When you create brands, campaigns, ads, graphics, articles, anything without a diversity of voices, you are more likely to come off as tone-deaf and alienate entire segments of your audience." – Cannabis Creative Group
Diverse community buying power:
Community | Buying Power |
---|---|
Women | $6.4 Trillion |
Latinx | $1.7 Trillion |
LGBTQ+ | $1 Trillion |
Black | $1.4 Trillion |
Asian | $1.2 Trillion |
Make inclusivity a year-round commitment, not just marketing.
5. Do Your Homework and Ask Experts
Research cultural nuances to build a strong brand. Why it matters:
- Avoid costly mistakes (e.g., Gerber’s Africa packaging issue)
- Understand local customs (cannabis use varies culturally)
- Navigate regulations (laws differ between regions)
To start:
- Follow industry leaders (e.g., Khari Edwards, Ayr Wellness)
- Engage cultural experts (e.g., Scheril Murray Powell, The JUSTÜS Foundation)
- Use reliable data, not stereotypes
Approach comparison:
Approach | Outcome |
---|---|
No research | Risk offending, financial losses |
Basic research | Better understanding, improved marketing |
In-depth research + experts | Culturally sensitive branding, stronger connections |
Support diverse voices, like Jasmine Mans’ Buy Weed from Women (BWFW) advocacy.
6. Adjust Your Message for Different Markets
Tailor language while keeping brand identity. How:
- Research your audience (e.g., SF Bay Area cannabis user stats)
- Adapt to local norms (cannabis use varies globally)
- Consider regional preferences (urban vs. rural differences)
- Navigate regulations (laws vary between countries/states)
- Engage locally (participate in events, educate budtenders)
Latin American market snapshot:
Country | 2028 Market Value | Key Fact |
---|---|---|
Brazil | $229M (medical) | 1,100+ new patients Q2 2019 |
Colombia | $444M (medical) | 968 hemp licenses 2020 |
Uruguay | Not specified | 9% population used 2018 |
7. Keep Improving Based on Feedback
Listen, learn, and change. How:
- Ask for honest input from diverse communities
- Monitor social media closely
- Take criticism seriously
- Make changes based on input
- Keep the conversation going (webinars, job fairs, mentorship)
- Learn from others’ mistakes
Example mistakes:
Company | Mistake | Lesson |
---|---|---|
Gerber | US packaging in Africa | Research local customs |
Coca-Cola | Poor Chinese translation | Double-check with natives |
Parker Pen | Mistaken pregnancy implication in Mexico | Verify translation context |
Wrap-up
Recap: Train, avoid stereotypes, honor origins, use inclusive language, research, tailor messages, and improve constantly.
These tips build a stronger, more inclusive industry. Benefits:
- Wider customer reach
- Avoid PR blunders
- Build community trust
- Stand out in the market
Cultural sensitivity is ongoing. As cannabis grows (projected $50B by 2026), culturally sensitive brands will lead.
Why it matters:
Reason | Impact |
---|---|
Historical context | Addresses past injustices |
Market growth | Reaches new customers |
Brand reputation | Builds trust and loyalty |
Innovation | Brings fresh perspectives |
Legal compliance | Navigates complex regulations |
Implement these tips to create a more inclusive, successful cannabis brand.