With tight regulations and complex compliance, cannabis companies face unique challenges when it comes to sales and marketing.
By implementing call tracking, cannabis brands can gain data-driven insights to optimize campaigns and boost conversions across the customer journey.
In this post, we’ll explore how call tracking supercharges cannabis lead gen – from branding to sales – and the cutting-edge techniques to track and evaluate performance.
Introduction to Cannabis Design Call Tracking
Call tracking can provide valuable insights for cannabis companies looking to improve their marketing efforts. By assigning unique phone numbers to different campaigns and assets, brands can see exactly which messages and channels drive calls and sales.
Defining Cannabis Design Call Tracking
Call tracking involves using a dedicated phone number to track incoming calls in response to specific marketing campaigns or other initiatives. This allows for closed-loop attribution and insight into what efforts deliver actual sales.
Some key benefits of call tracking for cannabis companies include:
- Connecting offline sales to online marketing efforts
- Understanding the impact of different campaigns and creatives
- Optimizing budgets based on ROI data
- Identifying high-performing marketing channels
- Recording calls for training and compliance
Benefits of Call Tracking for Cannabis Branding
Implementing call tracking provides data on phone call volume, duration, recordings, and caller insights to optimize budgets and strategies over time. This is invaluable for an industry with complex regulations.
Specifically, cannabis brands can leverage call tracking to:
- Attribute calls to digital campaigns like paid search and social ads
- See which landing pages and creatives prompt calls
- Set up call scoring to gauge interest levels
- Use call recordings to improve sales processes
- Optimize spend across both digital and traditional channels
With accurate call tracking, brands can better understand the customer journey and fine-tune messaging and experiences that convert.
What is the tracking system for cannabis?
Metrc is the leading seed-to-sale tracking system used in the cannabis industry. As the quote states, Metrc provides an advanced system to track cannabis products from seed to final sale, improving regulatory compliance and transparency across the supply chain.
Some key things to know about Metrc’s tracking system:
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It assigns a unique identifier tag to each cannabis plant that allows it to be tracked through each stage of production – from cultivation to processing to testing to retail sale.
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It uses radio-frequency identification (RFID) tags or barcodes on packages and containers to monitor inventory levels and product movements.
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It captures details like strains, batch numbers, testing results, etc and provides real-time visibility into inventory across businesses.
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It generates transport and transfer manifests any time products change hands, ensuring chain of custody.
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It enables cannabis businesses to generate required compliance reports and prove the provenance of their products.
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It helps regulators perform inventory audits and ensure businesses comply with state cannabis tracking regulations.
Integrating a system like Metrc can be extremely valuable for cannabis brands from a compliance and operations standpoint. It provides the level of supply chain transparency that is required in this highly-regulated industry.
What does Metrc track?
Metrc utilizes advanced radio-frequency identification (RFID) technology to track cannabis plants, packages, and products through the supply chain. This allows for end-to-end visibility and traceability at every stage, from cultivation to processing to retail sale.
Specifically, Metrc tracks:
- Each individual cannabis plant with a unique RFID tag from the time it is a clone to when it is harvested and processed into products
- Inventory levels of plants in various growth phases like vegetation or flowering
- When plants are moved between rooms or facilities
- All cannabis products made from harvested plants with RFID tags on packaging
- Inventory levels of products like dried flower, concentrates, infused products, etc.
- Transportation of inventory between licensed facilities
- Final sale of products to retailers and dispensaries
By tracking each plant and product, Metrc provides transparency into the supply chain. This helps licensed operators maintain compliance while allowing regulators and consumers to verify sources and quality.
Overall, Metrc gives cannabis businesses and states powerful oversight through actionable data. This facilitates a well-regulated market.
Is it Metrc or Metrc?
Metrc stands for Marijuana Enforcement Tracking Reporting & Compliance. According to Franwell, the company who owns Metrc, Metrc intends to create safety and transparency for consumers in the cannabis industry.
To summarize:
- Metrc is a seed-to-sale tracking system used to track cannabis plants and products from cultivation to the point of sale.
- It helps states monitor legal cannabis activity and ensure compliance with regulations.
- Metrc aims to bring transparency and build consumer confidence in legal cannabis products.
Some key details on Metrc:
- It uses radio-frequency identification (RFID) tags and a state database to track plants and inventory.
- Cultivators, manufacturers, distributors, retailers, and testing labs are required by certain states to use Metrc.
- It captures details like strain genetics, batch testing results, transportation, and sales data.
- This data helps states set product standards and identify issues if they arise.
- Consumers can access testing results and other product details captured in Metrc through package labeling.
So in the cannabis industry, Metrc refers to this leading cannabis tracking and compliance system. Its accurate name is Metrc, though Metrc is also commonly used.
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What role does data tracking play in the cannabis industry?
Data tracking plays a critical role in the cannabis industry by providing actionable insights that can drive growth. Here are some of the key ways cannabis companies can leverage data tracking:
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Understand customer preferences and trends: By tracking key metrics around strains, consumption methods, and product types, cannabis companies can identify shifts in customer demand and preferences. This allows them to optimize their product offerings. For example, if pre-rolled joints are gaining popularity over loose flower, a company can shift production to match demand.
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Optimize campaigns and initiatives: Detailed tracking provides visibility into what marketing campaigns, outreach initiatives, and partnerships are delivering results. Companies can double down on what’s working and refine or eliminate what’s not. For example, tracking sales by referrer URLs can identify partner sites driving the most conversions.
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Personalize experiences: Tracking customer data over time, such as purchase history and behaviors on a cannabis company’s website, allows for custom recommendations and loyalty programs. If a customer tends to purchase indica strains, the company can showcase relevant products.
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Benchmark performance: Analytics provide a baseline to measure performance against. Companies can set KPIs around revenue, site traffic, conversion rate, and more to continually improve. Historical data also allows for comparison to identify growth trends.
In summary, leveraging data tracking and analytics helps cannabis companies make informed decisions to better meet customer needs, improve operational efficiency, and accelerate growth. When armed with actionable insights, companies can gain a competitive advantage in a rapidly evolving industry.
Strategies for Campaign Tracking in Cannabis Sales
Campaign tracking provides valuable insights into the performance of cannabis sales and marketing efforts. By assigning unique phone numbers to different campaigns and tracking call volume, businesses can identify which strategies resonate most with their target demographics.
Integrating Call Tracking for Cannabis Sales Campaigns
- Call tracking software makes it easy to create and monitor unique phone numbers for each campaign. These numbers can be used in print, TV, radio, and digital ads.
- When customers call the unique number, the call tracking platform records vital data like the source of the call and length of conversation. This reveals which campaigns drive the most calls.
- Businesses can also integrate call tracking numbers with tools like CRM platforms to monitor lead quality over time. This connects marketing performance to pipeline and revenue.
Optimizing Cannabis Sales Campaign Tracking
- The data from call tracking guides decisions about marketing budget allocation. More funds can be shifted to high performing campaigns.
- It also indicates where campaign messaging misses the mark. Ads can be refined with different images, captions and calls-to-action that resonate better.
- Ongoing optimization ensures marketing continually improves, capturing more leads and driving incremental sales.
Evaluating the Impact of Campaign Tracking for Cannabis Design
- Call tracking shows how visual branding impacts interest and engagement. Simple tweaks can lead to noticeable differences.
- Testing alternate versions of the same ad is easy with unique phone numbers. The one generating more or longer calls clearly resonates most.
- Over time, data reveals optimal colors, fonts, imagery and other design elements for connecting with cannabis consumers.
Ongoing campaign tracking and optimization enables data-driven marketing, where decisions are grounded in performance insights. This leads to continual improvement in lead generation and sales growth.
Call Tracking as a Tool for Cannabis Branding Campaigns
Call tracking can provide valuable insights into how cannabis branding campaigns are performing. By tracking phone calls generated from campaigns, brands can understand audience responses and identify opportunities to refine messaging for better results.
The Role of Call Tracking in Cannabis Branding
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Call tracking helps cannabis brands measure campaign reach and engagement. The number of calls measures real interest and helps gauge brand awareness.
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Source tracking shows which campaigns and channels drive calls. This allows brands to double down on high performing platforms.
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Understanding caller location patterns helps brands expand strategically into new markets.
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Monitoring call length shows how well branding resonates. Longer calls signal stronger engagement.
Campaign Tracking for Cannabis Branding Insights
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Listen to a sample of calls to gain qualitative insights into brand perception. This provides a nuanced understanding beyond the numbers.
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Track over time to see how branding sentiment evolves across customer segments. Pivot creative assets when certain groups show declining interest.
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Identify frequently asked questions to create messaging that clearly communicates brand differentiation. Address pain points upfront.
Optimizing Brand Campaigns with Call Tracking Data
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Refine visual assets and copy for campaigns underperforming in certain locations. Adapt branding for regional sensibilities.
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Double down on high converting messages and eliminate those showing little response. Continually test new concepts to stay ahead.
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Build negative keyword lists for search campaigns reducing irrelevant traffic. Tighten targeting to qualified audiences.
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Create customized audience segments in CRMs to personalize outreach and offers. Send relevant messaging at scale.
By leveraging call tracking data, cannabis brands can optimize campaigns for better conversion and strategically position themselves in the market. The insights call analytics provide are invaluable for continual brand building.
Advanced Techniques in Cannabis Design Call Tracking
Call tracking can provide valuable insights into the effectiveness of cannabis branding and design. By implementing advanced techniques like A/B testing, dynamic number insertion, and keyword-level tracking, brands can gain granular data on how specific elements impact engagement and conversions.
A/B Testing with Call Tracking for Cannabis Design
A/B testing allows brands to test different design variants to see which one drives more calls. For example, a cannabis brand could create two landing page designs – Design A and Design B. Each design would have a unique phone number through call tracking. By comparing call volume between the two numbers, the brand can determine which design resonates better with its audience.
Some best practices for A/B testing cannabis design with call tracking include:
- Test one element at a time (e.g. button color, image choice) rather than multiple elements. This isolates the impact of each variant.
- Ensure sample sizes are statistically significant before drawing conclusions.
- Run tests for 1-2 weeks to gather enough data.
- Examine qualitative metrics beyond call volume, like time-on-site.
Over time, winning variants can inform design guidelines to maximize engagement.
Dynamic Number Insertion for Campaign Tracking
Dynamic number insertion automatically assigns a unique phone number to each person that visits a webpage. This enables precise tracking of which marketing campaigns and channels are driving calls.
For example, a cannabis brand running ads on Facebook and Instagram could have a unique phone number for each platform. When a customer calls after clicking an ad, the call is routed to the corresponding number. This reveals both the volume and quality of leads from each channel.
Brands can even create custom numbers for specific products, keywords, referrers, and more. Dynamic insertion expands the visibility into customer journeys pre-call.
Keyword-Level Tracking in Cannabis Sales Campaigns
Enabling keyword-level call tracking provides visibility into which specific search terms are converting into phone calls. Cannabis brands can see which keywords drive the most calls and highest quality leads.
For example, a brand may find calls from non-branded product terms like “pre-rolled joints” convert at a lower rate than branded keywords like their business name. This intelligence can optimize digital campaigns and landing pages to focus on high-converting keywords.
Brands can also tailor offline marketing activities based on call keyword sources. Overall, keyword-level tracking produces actionable data to enhance cannabis sales.
Advanced call tracking techniques provide cannabis brands the insights needed to iteratively improve design performance. By conducting structured tests, leveraging dynamic numbers, and analyzing keyword sources, brands can better understand customer behavior and preferences to increase engagement.
Conclusion and Key Takeaways
Implementing cannabis design call tracking provides actionable insights to optimize lead generation, campaign performance, sales processes, and overall business growth.
Summarizing the Benefits of Cannabis Sales Campaign Tracking
- Accurately attribute leads and sales to specific campaigns and channels to identify the highest ROI marketing efforts. This allows you to double down on what works and eliminate waste.
- Gain visibility into lead quality based on call duration, number of calls, and other engagement metrics. Focus sales efforts on high quality leads.
- Optimize campaigns in real-time based on lead volume and quality data rather than waiting until after a campaign finishes.
Reflecting on Campaign Tracking for Cannabis Design
- Identify specific regions, demographics, and customer personas generating the most calls and conversions to focus sales efforts.
- Tailor messaging and creatives to resonate better with target audiences showing high response rates.
- Determine if a new brand design is improving campaign performance and lead quality.
Enhancing Lead Follow-Up with Call Tracking Insights
- Identify knowledge gaps during sales calls to improve rep training.
- Optimize scripts to address common questions and objections.
- Set benchmarks for call duration and lead quality to refine qualification processes.
- Shorten sales cycles by fast-tracking hot leads.
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